SERVICES

IT Support & Maintenance

Reliable tech support without the full-time IT team. Our IT services keep your digital infrastructure running smoothly so you can focus on growing your business.

we focus on

Our IT Services Include

  • Website Maintenance & Backups – Daily security scans, automatic backups, performance monitoring, plugin updates.
  • Email & Domain Configuration – Professional email setup (Google Workspace, Zoho), domain management, DNS configuration.
  • Hosting Management – Performance optimization, uptime monitoring (99.9% guarantee), scaling support.
  • Troubleshooting & System Support – Website issues, plugin conflicts, server errors, third-party integrations.
  • Software & Hardware Setup – Office 365 migration, printer setup, software installation, remote desktop support.

Complete IT Solutions for SMEs

We handle the technical details so you don’t have to worry about downtime, security, or complexity.

Keep your business running smoothly.

Response Time

2 hours average (WhatsApp priority support)

Uptime Guarantee

99.9% website availability

No Contracts

Pay only for what you use

Transparent Pricing

Fixed monthly plans or hourly rates

portfolio

Our Website Maintenance Portfolio

See how we’ve maintained companiesacross Dubai and beyond. From real estate to retail — explore real results from real businesses.

Real Results

Our IT Support Partners

These companies showcase our strengths in support program excellence, local market expertise, measurable results, and client-focused service.

01

Dubai Consultancy

Corporate site → 4x lead increase, 87% lower bounce rate

See client website live
02

Abu Dhabi Consultancy

Website redesign + SEO → 180% organic traffic increase in 3 months

See client website live
03

Sharjah Petrochemicals

Complete redesign → 120% lead increase

See client website live

Client Success Stories

Hear from clients who’ve seen real growth with Aidin
  • Good service and is very accommodating to his clients. We will contact Sham and his team again if a technical problem arises. Very good IT technician and very reliable.
    ROYAL NETWORK PROPERTIES
    Real Estate, JBR
  • I had a backend issue on a website I was working on that was blocking progress, and he helped me resolve it efficiently. He quickly understood the problem, identified the root cause, and fixed it without unnecessary back-and-forth. The solution actually worked, not just a temporary workaround. Professional, knowledgeable, and reliable team, exactly what you want when dealing with backend problems.
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    SHEHIN MUJEEB
    KMEDIA
  • Sham and his team is reliable, trustworthy and attentive when ever we need a small correction or update on our website he responds quickly morever he helped us in seo as well, great service and affordable pricing. We highly recommend
    ABDUL AZIZ
    Nobel Enterprises
  • I have very good experience from Mr Sham and his team, he always available and respond very fast.
    I recommend him for my friends.
    Parviz Henareh
    Mir One Petrolem

Frequently Asked Question

Answers to the most common questions about our website design, digital marketing, training, and pricing.

Daily security scans, automatic backups, plugin/theme updates, uptime monitoring, performance optimization, monthly reports. Starting at AED 299/month.

Yes! Affordable IT support without full-time team overhead. Website fixes, email setup, hosting management, software installation, remote support.

Average 2-hour response via WhatsApp priority support. 95% of issues resolved same day. 24/7 monitoring with emergency response.

Managed hosting with 99.9% uptime guarantee, CDN integration, SSL certificates, performance optimization, automatic scaling, security hardening.

Yes! Google Workspace, Zoho Mail, Microsoft 365 setup. Domain configuration, email migration, spam filtering, mobile sync included.

Basic website maintenance: AED 299/month. Complete IT support: AED 799/month. Custom quotes after free IT health check.

Keep your business running smoothly.

Get your free IT health check – we’ll identify risks and vulnerabilities.

CONTACT US